The Northern Electricity Distribution Company (NEDCo) has disconnected several customers in Tepa and its surrounding communities from the national grid as part of a mass disconnection exercise aimed at recovering outstanding debts.

The operation, carried out by a task force from NEDCo’s regional office in Sunyani and the Tepa substation, targeted households and businesses that have failed to settle their electricity bills.

Among those affected was a local radio station and Nasaba Pub in Tepa-Wioso, which reportedly owes NEDCo GH¢23,000.

Speaking to CTV/Accra FM, Mr. Martin Ganaa, the Tepa Area Supervisor for NEDCo, explained that the disconnections were necessitated by the continued failure of customers to honour their financial obligations despite several appeals.

“We need funds to meet our operational costs and to pay the agencies that generate and supply the electricity,” he stated.

“Unfortunately, our calls for customers to settle their debts have not been heeded, making this disconnection exercise necessary.”

Mr. Ganaa described the operation as largely successful, noting that the team encountered no resistance from affected customers during the exercise.

He emphasised that the company remains committed to service delivery but cannot do so effectively without recovering outstanding payments.

He also issued a final appeal to customers who are still in arrears to settle their debts promptly to avoid being disconnected in the next phase of the exercise.

The disconnection drive is part of NEDCo’s broader strategy to enhance revenue collection and ensure sustainable power distribution across its operational areas.